Booking Conditions
Thank you for choosing our travel and tour services. By making a booking with us, you agree to these booking conditions. Please read them carefully.
- Booking and Payment All bookings are subject to availability and confirmation by us. A booking is considered confirmed when we have received full payment and issued a confirmation email.
Payment for bookings is due at the time of booking unless otherwise agreed. We accept payment by credit card, debit card, or other payment methods as indicated on our website.
- Cancellation and Refunds depend on the tour or service booked.
If you cancel a booking, you may be entitled to a refund . Refunds will be issued to the original payment method, and any processing fees or cancellation fees will be deducted from the refund.
- Changes to Tours or Services We reserve the right to make changes to tours or services, including but not limited to itinerary changes, price changes, and cancellations. We will make every effort to notify you of any changes as soon as possible.
If we cancel a tour or service, you will be entitled to a full refund.
Liability and Insurance We are not liable for any loss, damage, injury, or delay caused by a third-party provider or any event outside of our control. We recommend that you purchase travel insurance to cover any unexpected events or losses.
Age and Health Restrictions Some tours or services may have age or health restrictions. Please check the tour or service description for details. It is your responsibility to ensure that you meet the requirements before booking.
Passports and Visas It is your responsibility to ensure that you have a valid passport and any necessary visas for your trip. Please check the visa requirements for your destination before booking.
Travel Documents We will provide you with travel documents, including but not limited to a confirmation email and itinerary, before your trip. It is your responsibility to check that all details are correct and to inform us of any errors as soon as possible.
Special Requests If you have any special requests, such as dietary requirements or accessibility needs, please inform us at the time of booking. We will make every effort to accommodate your request, but we cannot guarantee that all requests will be met.
Complaints If you have any complaints during your trip, please inform us as soon as possible. We will make every effort to resolve the issue promptly.
Governing Law and Jurisdiction These booking conditions shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any dispute arising out of or relating to these booking conditions shall be subject to the exclusive jurisdiction of the courts of [insert jurisdiction].
Updates to these Booking Conditions We may update these booking conditions from time to time. We will notify you of any changes by posting the new booking conditions on our website. Your continued use of our services after we post any modifications to the booking conditions will constitute your acceptance of the revised booking conditions.
If you have any questions or concerns about these booking conditions or our services, please contact us at
or call us at 077 535 5889
.